Terms & Conditions
PROFESSIONAL ADVICE
Please note that this site is not intended to replace medical, health, or psychological/counselling advice or care. As mentioned, juice cleanses are not Spinoza's primary offering. However, should you choose to partake in one, please note that cleaning can be challenging for some people. By signing up to Spinoza, you agree that you are of sound health – including but not limited to physical, medical, psychological, and emotional – to be able to complete the cleanse, product, or service that you have signed up for. If you have any concerns about your ability to undertake a product, service, or program with Spinoza, it is your responsibility to consult with your primary health care provider before purchasing our products.
CUSTOMER SERVICE
Spinoza is committed to bringing you a high quality product and customer service. All attempts are made to keep products, services, and pricing accurate on the internet. If for any reason Spinoza is not able to provide you with the product or service that you ordered, at a time that you requested, or for the price that you ordered it at, you will be offered alternatives. If these do not satisfy, you will receive a full refund. We are committed to continual improvement, so we welcome any feedback about our products and services.
Email Support
Monday to Friday & Sunday: 9:00 am - 5:00 pm AEST
Saturday: Closed
Changes to Orders Policy
Any changes to existing orders, delivery locations or delivery dates must be made at least 48 hours prior to the delivery date on your order. Please send all changes through to info@spinoza.com.au by the cut-off time. We begin pressing orders at 4:30 am on each Sunday so the team is busy in the kitchen and thus our email account is not manned 24/7.
KAIZEN | NEVER ENDING IMPROVEMENT
We are committed to continuous improvement, and treat all feedback seriously. If you have any complaints, compliments or suggestions that you can give us so we can improve our service we will be very grateful. It is our goal to be able to provide you with the best service possible. Please email us at info@spinoza.com.au